←ALL WORK
CASE 03MARKETPLACE | WEB & MOBILE
Hearth
A booking platform for independent trades, with a field app that handles photos, quotes and payouts on site.
- CLIENT
- Hearth Ltd, Manchester
- ROLE
- Full-stack, mobile
- TIMELINE
- 20 weeks, 2024-25
- STACK
- Flutter | Node
LIVE IN 3 UK REGIONS
// THE BRIEF
Great tradespeople, terrible paperwork.
Hearth connects homeowners with vetted independent trades. The customer side was a web app; the tradespeople needed something they could use with dusty hands in a basement with one bar of signal.
// WHAT SHIPPED
- 01Customer booking web app with instant quotes
- 02Flutter field app for photos, quotes and sign-off
- 03Stripe Connect payouts within 48 hours
- 04Operations console for vetting and disputes
£2.4M
BOOKED THROUGH THE PLATFORM
1,300
ACTIVE TRADESPEOPLE
48h
AVERAGE PAYOUT
4.7 ★
FIELD APP RATING
// HARD PARTS
What made it difficult, and how it got solved.
01
Designing for gloves
Oversized targets, voice notes and one-handed flows came straight from ride-alongs with installers.
02
Payments across three parties
Escrow, partial releases and disputes were modelled explicitly so support could answer any question in one screen.
03
Weak signal on site
Uploads queue locally and resume, so a job photo is never lost to a dropped connection.
“The field app is the first software our tradespeople actually asked for more of.”
2 SLOTS OPEN FOR NOVEMBER
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